Cricket world champions arrive home

Source: South Africa News Agency

Hundreds of South Africans braved the cold on Wednesday to welcome the national men’s cricket team back on home soil, following their historic victory in the 2025 International Cricket Council’s Test Championship (ICC).

The Proteas won against the then champions Australia, in a thrilling final at Lord’s in England with a five-wicket win on Saturday.
This marked South Africa’s first-ever appearance in a World Test Championship Final, and their triumphant performance signalled a landmark achievement for the nation’s cricketing history. 

This as Australia, currently ranked number one in the ICC Men’s Test Team Rankings, entered the final as favourites and defending champions. 

The Proteas, ranked second, rose to the occasion and delivered a memorable performance, cementing their status as one of the world’s elite test sides.

READ | President Ramaphosa hails Proteas historic ICC test championship victory

The cricket team received an electrifying welcome with jubilation, song and dance from supporters, who arrived at OR Tambo International Airport, early on Wednesday morning.

The Minister of Sport, Arts and Culture, Gayton McKenzie, said the team’s win gives the nation hope.

“People should see themselves when they watch our national teams and that is what we are doing in cricket. They are following in the footsteps of rugby. We are a socially cohesive country. We are a rainbow nation and you can see this.

“We are the best sporting nation in the world. We have the strongest women and men in the world. We have the fastest runners, the best soccer players, [and]we have the best rugby players and cricket team,” the Minister said.

The Proteas men’s head coach Shukri Conrad expressed his joy at the welcome the team received at the airport.

“I am absolutely ecstatic to see people come out in their hundreds. It makes this win even more special. We won a few days ago but it hasn’t sunk in. To get a reception like this… it starts to sink in. The guys have been great but the fans have been better,” Conrad said.

The Minister, together with the cricket team, will brief the nation this afternoon on their success. –SAnews.gov.za
 

SA views G7 as strategic partner in several areas 

Source: South Africa News Agency

South Africa views the Group of Seven (G7) as a strategic partner in its efforts to drive climate resilience, promote a just energy transition, and secure value-added investment in its rich mineral resources.

This is according to President Cyril Ramaphosa who was speaking following the conclusion of his working visit to Canada where he participated in the G7 Summit Outreach Session. The session took place on the margins of the G7 Leaders’ Summit, held in Kananaskis, Alberta.

“South Africa views the G7 as a strategic partner. We seek greater cooperation in areas such as investment, financing for development, international crime, climate change and just transitions, as well as inclusive global growth and development,” the President said on Tuesday.

READ | President in Canada for G7 Leaders’ Summit

The G7 consists of the largest advanced economies namely: Canada, France, Germany, Italy, Japan, the United Kingdom and the United States. 

The European Union also participates in G7 Summits, although it is not a member.  

The Outreach Session aimed “to explore leadership and collaboration in driving a comprehensive approach to energy security with a focus on technology and innovation; diversification and strengthening critical mineral supply chains; and infrastructure and investment”.

The outreach theme resonated with South Africa’s national interests and priorities of South Africa’s G20 Presidency.  

The Outreach Sessions of the G7 have been a feature of the Group over the years with the aim being to strengthen unity among G7 members and like-minded countries to deliberate on and address some of the world’s most pressing issues. 

President Ramaphosa described the summit as “most meaningful” particularly in the context of South Africa’s role as the G20 President.

“We’ve just concluded our visit to Canada to attend the G7 Summit. It has been most meaningful for us, particularly as we are the President of the G20. We’ve had the opportunity to interact with a number of heads of state and government of various countries,” he said.

Climate change 

President Ramaphosa placed climate change and its devastating effects at the centre of South Africa’s message to the G7 leaders, highlighting the destruction brought by floods in KwaZulu-Natal and the Eastern Cape, as well as the ongoing droughts in parts of the Western Cape. 

“We put that firmly on the global agenda, that there should be sufficient funding for incidents such as those, as they happen on a repeated basis, particularly in our sub region – in [the] SADC [Southern African Development Community], but more importantly, in two of our provinces, KwaZulu Natal and the Eastern Cape [which] over the past few years have suffered repeated incidents of destruction from floods and also droughts in parts of the Western Cape,” the President explained.

Beneficiation 

On the economic front, President Ramaphosa also pushed for a shift in the global approach to Africa’s critical minerals, emphasising the need for beneficiation and inclusive value chains.

“We discussed the importance of how our critical minerals should be treated, particularly in view of the fact that they play such an important role in energy security and that the extraction of minerals from African countries and our own country, particularly, should be made more to be not only extractive, but also to have value add, where beneficiation becomes the order of the day,” he said. 

He said investors must be made aware upfront that South Africa seeks to move beyond raw exports to value-added production, in line with its long-held vision of selling finished goods rather than raw materials.

“Those who want to invest in our minerals, should know up front that we are not only looking forward to them extracting minerals, but also to value chain additions or advancements in the form of beneficiation, so that in the end, we live up to what we’ve been saying, that we want to sell value added products to the rest of the world,” the President stressed.

Bilateral meetings

The first citizen also held bilateral meetings with several leaders on the sidelines of the summit, which he described as “most beneficial” for South Africa’s diplomatic and economic engagements.

He held bilateral meetings with Heads of State and Government from Canada, France, Germany and the Republic of Korea. The meetings centered on fostering greater cooperation on issues of mutual interest. 

President Ramaphosa welcomed the strengthening of cooperation between South Africa and Canada as it relates to the G20 and the G7. 

“Canada’s Africa strategy is comprehensive and there is potential for cooperation in areas where there is alignment with the African Agenda.”

Several engagements have taken place between South Africa and Canada at various levels, including at Sherpa and Ministerial levels. – SAnews.gov.za

C&I Energy + Storage Summit Zambia 2025 launches in Lusaka – C&I Energy + Storage Summit is a project of VUKA Group

The C&I Energy + Storage Summit Zambia (https://apo-opa.co/4n3jClL), a landmark event for the Southern African Development Community (SADC) region, is set to launch on 27-28 August 2025 in Lusaka. Hosted in Zambia’s capital, this summit introduces a dynamic platform to tackle energy challenges and deliver sustainable solutions for commercial and industrial (C&I) sectors. 

About the Summit

The C&I Energy + Storage Summit Zambia unites industry leaders, project owners, innovators, and financiers to advance energy security and sustainability. Following the success of the 2024 South Africa summit, this event connects pre-qualified C&I project owners with cutting-edge energy and storage providers, fostering actionable insights, peer collaboration, and strategic partnerships. As part of the Power and Energy Portfolio of VUKA Group, a leading organiser of transformative industry events across Africa, this summit will drive the SADC region’s energy future. 

“Zambia is at a turning point in its energy journey,” says Chanelle Hingston, Portfolio Director of VUKA Group’s Power and Energy Portfolio. “With growing demand, policy reform, and a clear appetite for private generation, there’s never been a more important time to connect buyers and solution providers. Launching the C&I Energy + Storage Summit here is about unlocking real opportunities—where energy independence meets economic resilience.”

Why attend?

This summit is essential for businesses facing unreliable utility power and pursuing energy independence. Through masterclasses, case studies, and networking, participants will explore alternative energy and storage technologies to secure reliable energy, learn from early adopters about successful project execution, gain insights into regulatory frameworks and policy advocacy, mitigate financial and technical risks with expert advice, and build partnerships to accelerate project development.  

This event is critical for Zambia’s C&I sectors, which depend on effective energy solutions. Key industries include retail, powering stores and supply chains consistently; manufacturing, ensuring stable energy for production; agriculture and agri-processing, supporting irrigation and processing; property development, enabling sustainable buildings; and energy-intensive users, stabilising operations for mining and industry. 

Download the programme (https://apo-opa.co/4n3jClL)

Programme highlights 

The two-day programme features dynamic sessions and masterclasses:

Day 1 (27 August 2025): The day kicks off with a keynote, moderated by Dr Johnstone Chikwanda, featuring a project briefing on energy strategies, followed by case studies where early adopters like Dangote Cement Zambia and Shoprite Zambia share embedded generation successes. This is followed by a panel discussion on derisking business continuity, featuring Helen Zulu, Zambia Country Director, ENGIE Energy  Access, and Chabuka Kawesha, Vice President (South Block), Pan African Chamber of Commerce and Industry.

Day 2 (28 August 2025): The day begins with a plenary and a keynote by the Pan African Chamber of Commerce and Industry, and a session on open-access electricity policy, outlining its economic impact and challenges.  

Masterclasses cover grid capacity and flexibility in an open-access era; navigating clean energy technologies, solar PV, and storage implementation; safety and sustainable asset management for solar PV projects; and analysis of Zambia’s renewable energy tariff regime and cost insights, featuring Billy Onyango, County Operations & Maintenance Engineer, Kenya Power. 

Closing remarks explore the future of storage for hydro-dependent nations, addressing battery storage, climate impacts, and investment frameworks. 

Join us 

Seize this opportunity to elevate your energy strategy, engage with top providers, and shape the future of Zambia and the SADC region. Whether a sponsor, delegate, hosted buyer, or investor, the C&I Energy + Storage Summit Zambia offers unmatched value. For more information visit https://apo-opa.co/4n3jClL

Distributed by APO Group on behalf of Vuka Group.

For sponsorship or hosted buyer enquiries, contact:
Marcel du Toit
marcel.dutoit@wearevka.com

For speaking opportunities, contact:
Babalwa Bungane 
Babalwa.bungane@wearevuka.com 

About VUKA Group:
As part of the Power and Energy Portfolio of VUKA Group (https://apo-opa.co/4jUGq4g), this summit aligns with VUKA’s mission to connect industries, spark innovation, and fuel economic growth. VUKA Group is a premier organiser of conferences, exhibitions, and events across Africa, delivering tailored platforms for networking, knowledge sharing, and business development in energy and related sectors. 

Media files

Download logo

Tosyalı has Become Türkiye’s Largest and Europe’s Third-Largest Steel Producer

Türkiyes global steel producer Tosyalı (www.TosyaliHolding.com.tr) continues its global growth with nearly 50 facilities across 3 continents, a liquid steel production capacity of 15 million tons, and approximately 15,000 employees.

Drawing attention with its investments in high value-added qualified steel production by determining sustainability as the main agenda, Tosyalı is rapidly climbing the steps in world steel production with its production complexes in different geographies of the world, green steel products produced with advanced technology, R&D and innovation, strong equity and highly competent employees.

Amid the challenging global conditions in 2024, a difficult year for steel producers worldwide, Tosyalı achieved a rapid rise in the global rankings, adding yet another success to its record. According to data released by the World Steel Association, Tosyalı produced 9.12 million tons of liquid steel in 2024 and climbed 21 places compared to the previous year, reaching 46th position in the world rankings. With a 54.3% increase in production, Tosyalı has become one of the worlds top 3 fastest-growing steel producers. Today, Tosyalı has reached the position of Türkiyes largest steel producer while also strengthening its strong position in the global arena as Europes third-largest steel producer. Additionally, the company entered the worlds top 50 steel producers, crossing a significant milestone for the industry.

Tosyalı Holding Chairman of the Board Fuat Tosyalı: Our goal is to become one of the world’s top 20 steel producers

Stating that Tosyalı‘s global success is based on well-planned strategic investments and qualified steel production, Fuat Tosyalı, Chairman of the Board of Tosyalı Holding, said: “As Tosyalı, we have identified sustainability, efficiency and economies of scale as three important priorities. With this strategy, we continue to grow in a healthy and stable manner with eco-efficiency-oriented investments in Türkiye and in different geographies around the world. We completed Tosyalı Demir Çelik İskenderun Plant, the largest industrial investment of our country in recent years, despite the major earthquake disaster and started the first production in 2023. This plant eliminated Türkiye’s 4 million tons of flat steel imports and started to make a significant contribution to value-added steel exports. We are taking firm steps towards becoming one of the most important and strategic integrated iron and steel production centers not only in the Mediterranean basin and Africa, but also in the world with our fourth phase investments in our five-phase Tosyalı Algérie production complex, which is one of the driving forces of our success as a global steel company to date. We have also initiated investments in Libya as a strategic step in Africa. With our investments in Türkiye, Algeria, Spain and Libya, we are strengthening our position as a global steel producer day by day.

As Tosyalı, our total investment amount in the last 5 years is over 6 billion USD and the majority of these are sustainability-oriented investments. Our investments in R&D, advanced technology, circular production, and clean energy sources such as solar and hydrogen continue without interruption. At the same time, we are focusing on efficiency, which is also one of the main issues of sustainability, and we tend to produce more by consuming fewer resources. We continue to achieve sustainable growth thanks to our completely independent, yet dynamic and efficient structure that analyzes everything from the mine to the final product within the Tosyalı ecosystem. Thus, we continue our rapid yet steady rise in the world rankings. Between 2020 and 2024, we increased our global crude steel production by 110%. Due to this progress, we have entered the worlds top 50 companies, becoming Türkiyes largest and Europes third-largest steel producer. Among the top 50 companies, we are the only one to continuously rise in the global rankings every year. Our steady and sustainable growth continues, and with our production figures, we have taken a very strong step toward moving up to the next league on a global scale. In the next 45 years, as our ongoing investments begin production, we will move forward with confidence toward our goal of becoming one of the worlds top 20 steel companies.

Distributed by APO Group on behalf of Tosyali Holding.

Contact:
Serap Öztürk
sozturk@medyaevi.com.tr

Media files

Download logo

Advisor to Prime Minister and Official Spokesperson for Ministry of Foreign Affairs: Israeli Attack on Iran an Uncalculated Escalation

Source: Government of Qatar

Doha, June 17, 2025

Advisor to the Prime Minister and Official Spokesperson for the Ministry of Foreign Affairs Dr. Majed bin Mohammed Al Ansari said that Israel’s attack on the Islamic Republic of Iran represents an uncalculated escalation with serious consequences for regional security, which is already strained and cannot handle further crises.

During the Ministry’s weekly press briefing, Al Ansari highlighted the State of Qatar’s deep concern over the situation, describing it as a new chapter in an ongoing pattern of provocations. He pointed out that, while countries across the region are making efforts to de-escalate various tensions, one regional actor continues to be the main source of instability and is undermining every peace effort.

He strongly criticized what he described as an uncalculated attack on nuclear and energy infrastructure, warning that this move could have far-reaching impacts on both global energy markets and regional security. He particularly highlighted the strategic significance of Gulf waters, not only as a local water source but also as a crucial artery for the world’s energy supply.

Al Ansari mentioned that, for the first time in over seven years, the region was witnessing real diplomatic momentum in talks between Iran and the United States, momentum that the State of Qatar and other countries were supporting. However, he cautioned that the current escalation could derail these efforts. He reaffirmed the State of Qatar’s commitment to working with both regional and international partners to help return to dialogue and avoid an unpredictable regional war.

He explained the region’s importance by citing that nearly 30% of the world’s exports of oil and fertilizers, and about 25% of its natural gas, pass through this area and the Strait of Hormuz.

He expressed confidence in the State of Qatar’s economy, highlighting that things remain very stable. He also noted that the Ministry of Environment and Climate Change announced yesterday that it had not detected any pollution in the water. He added that the government is monitoring the situation closely and, for now, water safety is intact and maritime movement in the Strait of Hormuz is normal, with energy exports proceeding without disruption.

When asked about contingency plans, he said that the State of Qatar has them in place and for various scenarios covering both the energy sector and public safety. He noted that the State of Qatar has consistently demonstrated readiness and resilience during past regional crises.

Despite the current calm in shipping and energy flow, he warned that any continued escalation could trigger dangerous and unforeseen consequences.

He also highlighted that the State of Qatar is in constant contact with its regional and international allies, aiming to end the crisis and facilitate dialogue. According to him, the country is actively engaged in mediation efforts to bring all sides closer together and reach a peaceful resolution to this dangerous escalation.

Al Ansari stressed that the region’s most urgent challenge now is escalation. He warned that if these tensions are not curbed, the consequences could be increasingly negative. That’s why, he added, all efforts must focus on crisis prevention.

Regarding Israel’s strike on Iran’s side of the South Pars gas field, He described the strike as a serious concern. He noted that many international companies operate in these energy fields and employ people from various countries. He said that, despite the State of Qatar’s energy infrastructure remaining unaffected and exports continuing normally, the targeting of the field has raised legitimate fears across the region about global energy supply security.

On Gaza, he confirmed that the State of Qatar’s mediation efforts toward a ceasefire were still underway. But he acknowledged that regional escalations, especially the latest confrontation between Iran and Israel, were severely hampering progress on multiple diplomatic fronts, including Gaza.

He raised alarm regarding the worsening humanitarian crisis in Gaza, saying that the situation has been deteriorating since early March. Of particular concern, he noted, is the repeated targeting of civilians seeking humanitarian aid. He stressed that the only way to address this crisis is to allow the unconditional entry of aid into Gaza and enable international organizations to distribute it. Al-Ansari dismissed justifications for blocking aid as weak and disconnected from the reality on the ground.

Spokesperson Al Ansari addressed the recent diplomatic outreach conducted by HE Prime Minister and Minister of Foreign Affairs. He noted that since last Friday and up to Monday, His Excellency made numerous phone calls with his counterparts, including Iranian Minister of Foreign Affairs Dr. Abbas Araghchi. During that call, HE the Prime Minister extended the State of Qatar’s condolences to the families of the victims and emphasized that the State of Qatar would work with both regional and international partners to urgently halt the aggression against Iran and spare the region from its potentially disastrous consequences.

He also highlighted that HE the Prime Minister held conversations with several high-level officials, including UAE Foreign Minister Sheikh Abdullah bin Zayed Al Nahyan; Egypt’s Minister of Foreign Affairs and Expatriates Dr. Badr Abdelatty; Jordan’s Deputy Prime Minister and Minister of Foreign Affairs Dr. Ayman Safadi, Saudi Foreign Minister Prince Faisal bin Farhan bin Farhan bin Abdullah Al-Saud, Omani Foreign Minister Badr bin Hamad Al Busaidi, UK Foreign Secretary David Lammy, Spanish Foreign Minister Jose Manuel Albares, Italian Deputy Prime Minister and Foreign Minister Antonio Tajani; Canadian Foreign Minister Anita Anand; and Greek Foreign Minister Giorgos Gerapetritis.

He also highlighted HE the Prime Minister’s expressing the State of Qatar’s condemnation of the repeated Israeli violations and attacks in the region during these conversations, stressing that such actions undermine peace efforts. He called for unified regional and international efforts to de-escalate tensions and resolve disputes through diplomacy.

The Spokesperson added that HE the Prime Minister hosted German Foreign Minister Johann Wadephul on Saturday in Doha. Their meeting focused on regional developments and enhancing international peace and security.

In a related development, He said that Minister of State for Foreign Affairs Dr. Mohammed bin Abdulaziz bin Saleh Al Khulaifi held a phone call with Rafael Grossi, Director General of the International Atomic Energy Agency (IAEA), to discuss the recent Israeli attacks on Iranian nuclear facilities and the need to bolster nuclear site security. Dr. Al Khulaifi stressed during the call that targeting such facilities poses a serious threat to regional and global peace, reaffirming that Qatar is working actively with its partners to return to dialogue and promote lasting security and stability.

Al Ansari also noted that last Thursday marked the opening of the third Qatar-France Strategic Dialogue, held in Paris. The session was co-chaired by HE the Prime Minister and Minister of Foreign Affairs and French Minister for Europe and Foreign Affairs Jean-Noel Barrot. One of the key outcomes of the meeting was mutual appreciation for the progress made since HH the Amir’s state visit to France in February last year, which paved the way for new cooperation initiatives across multiple sectors. Both sides reaffirmed their commitment to deepening strategic partnerships.

On the sidelines of the dialogue, HE the Prime Minister and Minister of Foreign Affairs and French Minister for Europe and Foreign Affairs discussed ways to strengthen bilateral cooperation and addressed regional developments, particularly the ongoing challenges surrounding the Gaza Strip.

He further noted that Minister of State for International Cooperation Maryam bint Ali bin Nasser Al Misnad met today with Philippe Lazzarini, Commissioner-General of UNRWA (the UN agency for Palestinian refugees). Their meeting focused on enhancing the collaboration between Qatar and UNRWA.

Additionally, on Monday, Minister Al Misnad also met with Greek Deputy Foreign Minister Tasos Hadjivassiliou to discuss bilateral cooperation

Algerian President to Speak at African Energy Week (AEW) 2025 Amid $50B Hydrocarbon Drive

Abdelmadjid Tebboune, President of the Republic of Algeria, will speak at this year’s African Energy Week (AEW): Invest in African Energies conference. President Tebboune’s participation comes as the country paves the way for a $50 billion investment drive over the next four years and underscores Algeria’s commitment to working with international partners to bolster exploration and production.

Under President Tebboune’s leadership, Algeria has implemented bold development plans for the oil and gas industry, striving to consolidate its position as an international export hub. The country has undertaken an ambitious investment drive and continues to attract foreign capital to the market through strengthened partnerships and improved business terms. With a focus on promoting frontier acreage, increasing gas production and creating investment opportunities in green hydrogen and regional infrastructure projects, President Tebboune is laying the foundation for long-term, sustainable economic growth in Algeria. At AEW: Invest in African Energies 2025, President Tebboune is expected to share insights into this strategy, highlighting upcoming investment opportunities and regulatory reform.

AEW: Invest in African Energies is the platform of choice for project operators, financiers, technology providers and government, and has emerged as the official place to sign deals in African energy. Visit http://www.AECWeek.com for more information about this exciting event.

As one of Africa’s biggest oil and gas producers, Algeria is leveraging policy reform to attract new investment in exploration projects. A cornerstone of this strategy is the country’s ongoing licensing round, which offers six onshore blocks to international and domestic companies. Launched in November 2024, the bid round will host a bid opening ceremony in June 2025, with the National Agency for the Valorization of Hydrocarbon Resources in Algeria expected to award at least five of the six blocks. This latest licensing round falls part of a five-year plan which features multiple bid rounds, aimed at offering acreage in high-potential geological zones and combining a mix of greenfield and brownfield assets. This multi-year strategy showcases the commitment of the government to increasing the competitiveness of investing in Algeria.

Beyond the licensing rounds, President Tebboune has enacted a series of policy reforms aimed at improving the business environment for foreign operators. These include the introduction of a Hydrocarbon Law in 2019, offering improved fiscal terms to those of 2013 legislation. Since the enactment of this law, production has rebounded significantly in Algeria, with gas sales alone projected to remain at 10 billion cubic feet per day until the end of the decade. Targeting 200 billion cubic meters in gas production over the five years, the Hydrocarbon Law of 2019 will continue playing an instrumental part in attracting investment to the market.

On the back of this law, a number of international oil companies have expanded their investments in Algeria. ExxonMobil and Chevron are exploring for hydrocarbon resources in the Ahnet, Gourara and Berkine basins; Eni and Equinor are revitalizing the In Salah and In Amenas fields; while TotalEnergies is leading gas appraisal and development in Timimoun. In tandem, Algeria’s national oil company Sonatrach is rapidly expanding its portfolio, with strategic investments in the Zarzaitine oilfield and revived operations at the Alrar gas complex. In 2024, Sonatrach made eight new hydrocarbon discoveries and in 2025, seeks to achieve 1.2 million barrels in daily production.

Beyond oil and gas, President Tebboune has set green hydrogen development as a priority for the country, underscoring the role the resource will play in facilitating a just energy transition in Algeria. The country is emerging as a green hydrogen leader in Africa, with projects such as the SoutH2 Corridor project – a 3,300 km pipeline network developed in partnership with European stakeholders – transforming the market. The project repurposes natural gas pipelines to transport green hydrogen, leveraging the continent’s strategic resources and growing European demand to bolster exports. Operations are planned for 2030, with the project set to transport up to four million tons of hydrogen per year. Looking ahead, investments in green hydrogen are expected to diversify the market while creating new business opportunities for regional firms.

“Algeria’s diversified energy strategy should serve as a strong example for other resource-rich nations in Africa. By prioritizing oil and gas exploration, reforming policies to attract spending and working closely with international partners to establish sustainable export networks, Algeria is establishing itself as an international energy hub. President Tebboune has played an instrumental role in making the country what it is today: an attractive, growth-oriented market,” states NJ Ayuk, Executive Chairman of the African Energy Chamber. 

Distributed by APO Group on behalf of African Energy Chamber.

Media files

Download logo

The Customer Experience Africa Awards Return to Honour the Continent’s Brightest in Customer Experience (CX)

After a powerful comeback in 2024, the Customer Experience Africa Awards (CXAs) are officially back for 2025 and bringing together the very best in customer experience from across the continent for a night of recognition, celebration, and connection. 

Taking place on Tuesday, 12 August 2025 at the Century City Conference Centre in Cape Town, the CXAs serve as the official opening of the CEM Africa Summit; Africa’s leading platform for CX professionals. 

 Last year’s event drew over 70 applications and a full house of CX champions, industry leaders, and visionaries.  

This year, excitement is already building with entries rolling in from across the continent, including submissions from ABSA Kenya and the University of Pretoria, the latter entering the brand-new Government & Public Sector category. 

This year’s CX Awards have already attracted entries from leading brands such as ABSA Kenya, ICX Kenya, QContact, Telviva, Wonga Digital, BOS Technology and more, a powerful reflection of the industry’s growing commitment to customer excellence. 

Judged by CX Leaders from Across the Continent 

  • Joan Ntabadde Kyeyune – Senior CX Consultant, Steadfast Quality Solutions 
  • Benson Mukandiwa – Trustee, Customer Experience World Games (CXWG) 
  • Qaalfa Dibeehi – Managing Partner, Human2Outcome 
  • Chantel Botha – Founder, BrandLove Customer Experience 
  • Charlie Stewart – CEO, Rogerwilco 

Entries are assessed across four core criteria: 

  • Challenge & Market Context 
  • Strategy & Execution 
  • Impact & Measurable Results 
  • Scalability & Industry Relevance 

Spotlight on Past Winners 

The 2024 CXAs celebrated game-changing work across sectors, including: 

  • Liz Okomba, NCBA Bank – CX Leader of the Year 
  • Digital Solutions Group – Best Customer Experience Team 
  • NCBA Bank – Best Overall CX Solution 
  • Kim Dalton & Greg Van Der Plank, ABSA Bank – Breaking Barriers in CX 
  • Multichoice – Best Use of AI 
  • Bilha Maina, NCBA Bank – Rising Star in CX 
  • Telviva – Best Contact Centre Platform 

Their stories inspired a room of 300+ CX professionals and reminded us of the power of people-led transformation. 

Deadline Extended: 7 July 2025 

Entries are open to individuals, teams, public sector departments, start-ups and multinationals across Africa. A free Tips & Tricks entry guide is available to help applicants structure their submissions.  

Submit your Application: https://apo-opa.co/4lbz1yo

Download the Tricks & Tips Guide: https://apo-opa.co/4k1LjZj

Sponsorship Opportunities 

A limited number of category sponsorships and on-site activations remain available. Sponsors benefit from on-stage visibility, branding across CXA campaigns, and direct access to Africa’s leading customer-focused brands and professionals. 

The CXAs are not just about awards – they’re about spotlighting the real people, ideas, and initiatives shaping customer experience across Africa. 

Distributed by APO Group on behalf of Vuka Group.

To apply, book tickets or enquire about sponsorship email: 
britney.price@wearevuka.com 
peter.chinanzvavana@wearevuka.com

Visit: www.CEM-CXA.com 

Media files

Download logo

Government commits to supporting families who were affected by storms and strong winds

Source: South Africa News Agency

Government has reaffirmed its dedication to supporting affected families, speeding up recovery efforts, and investing in long-term solutions to adapt to climate risks. 

At the same time, citizens are encouraged to stay alert, follow official alerts, and promptly report any hazards to local authorities in case of bad weather.

The Minister of Cooperative Governance and Traditional Affairs (CoGTA), Velenkosini Hlabisa, along with the Premier of KwaZulu-Natal, Thami Ntuli, conducted an oversight visit to the Impendle Local Municipality on Tuesday. 

They assessed the damage caused by recent extreme weather conditions that left hundreds of residents displaced.

The visit comes in the wake of a Level 5 weather warning issued by the South African Weather Service (SAWS) last week.

Impendle was among the most severely affected areas in the province, following heavy windstorms that tore through homes and community infrastructure.

According to the department, a total of 140 households were affected, with 58 homes destroyed and 137 others partially damaged. 

Meanwhile, about 962 people were directly impacted, with 31 families currently displaced and relying on the support of relatives and neighbours for shelter.

The hardest-hit communities are located across five wards, and the department said the disaster management teams from local, district, and provincial structures have been deployed to the area. 

Meanwhile, relief efforts are underway, including the provision of temporary shelter, some of which is offered by community members, food parcels, and monetary vouchers for affected families.

Hlabisa commended the swift coordination between the different spheres of government and called for long-term resilience measures. 

“What we are seeing here must push us to improve our response systems and build safer communities. We must not only rebuild but rebuild better.”

Ntuli echoed the importance of proactive planning and described this disaster as a “wake-up call”. 

“Our systems must be more resilient to protect lives and livelihoods,” the Premier said. 

The department said the leaders engaged with community members and disaster teams on the ground to ensure that immediate needs are met and that medium- to long-term recovery plans are well-informed.

In addition to addressing the situation in Impendle, government leaders extended condolences to the families of two people who lost their lives in eThekwini due to recent storm-related incidents. 

“Sympathies were also extended to the families of 12 people who tragically died in a road accident involving a bus and truck in KwaZulu-Natal during the same period.”

According to the department, the incident comes as the province continues to experience more frequent and severe weather patterns, attributed to the growing impact of climate change. 

As a result, the National Disaster Management Centre has been tasked with conducting thorough vulnerability assessments across the country to inform more targeted early warning systems, resilient infrastructure plans, and proactive community risk management.

On Friday last week, President Cyril Ramaphosa visited Mthatha in the Eastern Cape to offer support and assess the damage following the recent floods that killed about 90 people.

The floods have caused widespread destruction to homes, government facilities, roads, hospitals, and schools, highlighting the urgent need to tackle climate change. 

President Ramaphosa said that this is becoming a new reality for South Africa, with both the Eastern Cape and KwaZulu-Natal experiencing recurring annual disasters. – SAnews.gov.za

Electoral Commission hosts first symposium on political funding in SA

Source: South Africa News Agency

The Electoral Commission of South Africa (IEC) has launched a two-day symposium on political funding, aimed at evaluating and enhancing the regulatory framework governing the use of money in politics.

The first-ever symposium on political funding, follows four years of implementing the Political Funding Act of 2018, which came into effect on 1 April 2021.

Held under the theme: “Sustaining Multi-Party Democracy through Enhancing Political Funding Regulation in South Africa” the symposium aims to foster informed dialogue on the matters related to the use of money in politics, promote transparency and accountability models, as well as possible reforms to ensure an effective political finance regulatory regime in South Africa.

According to a statement issued by the Commission on Wednesday, the key highlights of the symposium include opening remarks by the Chairperson of the Electoral Commission, Mosotho Moepya, presentation by Chief Electoral Officer Sy Mamabolo, and the Political Funding Unit outlining the Commission’s experience in implementing the law since its promulgation. 

“This aspect will naturally involve the points of success and areas of challenge. Furthermore, the Human Sciences Research Council (HSRC) will outline the preliminary outcomes of the research study which, amongst others, gathered the views and perspectives of stakeholders and the public on political financing in the country,” the Commission said. 

Finance Minister, Enoch Godongwana is scheduled to address the symposium on Thursday morning, where he is expected to provide a perspective on the public funding of elected representative to enhance multi-party democracy.

Several scholars will also present their work in this area of money and politics. 

Highlights of the programme include the following:

• A global perspective on political funding and campaign finance.

• The role and mandate of the political funding framework in strengthening democratic governance.

• Assessing the capacity and commitment of key stakeholders in improving the regulation of political funding.

• Transparency in public and private political party funding: challenges and prospects.

The symposium brings together a wide range of stakeholders, including representatives from political parties, members of parliament, academia, civil society, the media, the business sector, as well as international and intergovernmental organisations.

Speaking ahead of the symposium, Mamabolo emphasised the need for a collective commitment to enhance transparency in the political funding landscape, to foster a vibrant system of multiparty democracy. 

“By convening diverse stakeholders, we aim to critically assess our progress and explore avenues for strengthening the current regulatory framework and thus ensure that our democracy remains robust and resilient,” he said.

The symposium is taking place at Umhlanga, north of Durban, from 18-19 June 2025. – SAnews.gov.za

Steering SA’s environmental legislation to better prospects  

Source: South Africa News Agency

Steering SA’s environmental legislation to better prospects  

With the climate change challenge gaining momentum around the world, South Africa, like other countries is taking steps to mitigate the effects of climate change and pollution.

This as President Cyril Ramaphosa signed the Marine Pollution (Prevention of Pollution from Ships) Amendment Bill into law in January. The bill ushers in stronger measures to better protect South Africa’s oceans from ship-related pollution.

“The signing of the Marine Pollution (Prevention of Pollution from Ships) Amendment Bill is a significant step for South Africa in addressing the effects of marine pollution, aligned to the Sustainable Seas Trust’s [SST] mission and vision. This bill presents a positive shift in enhancing the country’s capacity to address marine pollution while aligning with international standards under MARPOL,” SST Chief Executive Officer (CEO) Janine Osborne told SAnews.

According to the International Marine Organization (IMO), the International Convention for the Prevention of Pollution from Ships (MARPOL) is the main international convention covering the prevention of pollution of the marine environment by ships from operational or accidental causes.

The MARPOL convention was adopted in November 1973 at the IMO, which is the United Nations specialised agency tasked with the responsibility “for the safety and security of shipping and the prevention of marine and atmospheric pollution by ships.”

The signing of the amendment bill is vital to safeguarding the country’s environmental and economic security, given that South Africa is endowed with a coastline stretching over 3 000 kilometres from Namibia on the Atlantic Ocean to Mozambique on the Indian Ocean. 

The Presidency said the legislation is also a contribution to global efforts to protect the marine environment and sustainable economic exploitation. 

The law amends the Marine Pollution Act to incorporate Annex IV and Annex VI of the International Convention for the Prevention of Pollution from Ships. 

Annex IV regulates the activities for treatment and safe disposal of sewage from ships while Annex VI is the main global instrument that addresses ship energy-efficiency management and greenhouse gas emissions.

“By including Annex IV (sewage management) and Annex VI (air pollution and energy efficiency), the bill strengthens environmental protection and supports the sustainability of South Africa’s marine economy, which is vital for both biodiversity and job creation,” Osborne said in the interview with SAnews.

The amended legislation further broadens the powers of the Minister of Transport to make regulations relating to, among others, the prevention of air pollution from ships and the prevention of pollution by sewage from ships.

It also increases fines for any person convicted of serious offences under the Marine Pollution (Prevention of Pollution from Ships) Act or the international Convention which forms part of South African law. The legislation also improves prison sentences from five to ten years.

The legislation is also born out of the recognition that ships can pollute the oceans in various ways, from oil spills to harmful chemical sewage and garbage.

Osborne welcomed the increase in fines for violations and expanded regulatory powers saying it reflects “the government’s commitment to safeguarding marine resources”.

“Raising fines from R500 000 to R10 million and imprisonment from five to ten years, are a significant step towards deterring marine pollution. These penalties are financially and legally substantial enough to make non-compliance a serious risk for offenders, potentially changing behaviour in the sector. 

“However, SST believes that their effectiveness will depend on consistent enforcement, monitoring, and judicial follow-through. Without these mechanisms, there is a risk that the penalties may not achieve the desired deterrent effect,” she said.
Osborne added that while stricter penalties are essential, they cannot fully compensate for irreversible environmental damage caused by pollution.

“That is why SST encourages immediate action to combat waste pollution both on land and at sea.”

As a non-profit organisation (NPO) working to protect Africa’s seas and communities, the SST was one of the organisations that submitted comments into the bill.

South Africa has a large exclusive economic zone at sea and a marine economy which, in 2022, supported about 400 000 jobs in areas across the existing marine economic sectors of shipping, associated construction, tourism and fisheries.

Bordered by three oceans (South Atlantic Ocean, the Indian Ocean and the Southern Ocean), South Africa faces significant marine pollution challenges due to plastic waste and inadequate waste management among others, which impact marine ecosystems and coastal communities.

“Accurately assessing the full extent of this issue is challenging due to limited data. Recent estimates suggest that 15,000 to 40,000 tonnes of plastic waste enter South Africa’s oceans annually, a notable decrease from earlier projections of 90,000 to 250,000 tonnes, highlighting the need for improved research and monitoring,” said Osborne in response to how much of the country’s oceanic territory is affected by pollution.

The organisation also added that education on various levels is crucial in addressing marine pollution. 

This as the SST has several educational activities such as its Munch programme which encourages and enables the integration of environmental education into the school curricula and the African Waste Academy where free courses are available to the public to share critical information about pollution and proper waste management.

Environment Month

In June of every year, the country commemorates Environment Month where government and captains of industry place the awareness of environmental issues under the spotlight while also challenging all to become agents for change.
Recently, government launched the National Clean Cities and Towns Campaign in Kliptown, Soweto.

Launched by Deputy President Paul Mashatile, the campaign is a nationwide initiative aimed at fostering cleaner, greener, and more inclusive urban spaces, while advancing sustainability, equality, and solidarity among citizens. 

The Deputy President who also engaged in clean-up activities at the launch, said the campaign goes beyond mere cleaning but addresses broader service delivery issues and creates opportunities for community employment. 

“However, the idea is not really to employ people. It is a voluntary programme. People must clean where they live. There may be instances where the city may employ people here and there, but we want to create a culture of cleaning where people don’t have to be paid to clean where they live,” the Deputy President said at the launch in Soweto.

Also recently, the country joined other countries in marking World Environment Day and World Oceans Day on 5 and 8 June 2025 respectively.

Asked about the general status of the country’s marine sector and whether the Act will have a positive impact on the economy, Osborne said the country’s marine sector has “tremendous” potential while also facing challenges.

“Despite its 3,000 km coastline and vast exclusive economic zone, the sector remains underutilised, with limited ship repair facilities, oil rig servicing, and no registered merchant fleet. Challenges such as skills shortages, port inefficiencies, and underinvestment in infrastructure hinder growth. 

“However, initiatives like Operation Phakisa aim to unlock the oceans economy’s potential, targeting contributions of R177 billion to GDP [Gross Domestic Product] and up to one million jobs by 2033.”

Earlier this month, the Department of Forestry, Fisheries and the Environment (DFFE) launched the Climate Change Coastal Adaptation Response Plan which aims to effectively manage South Africa’s coastal assets. DFFE Minister, Dr Dion George, said having the plan is essential to supporting Operation Phakisa efforts to achieve a sustainable oceans economy.

Operation Phakisa aims to unlock the full potential of South Africa’s ocean economy -spanning sectors such as marine transport, aquaculture, tourism, and offshore resources.

“SST believes that the Marine Pollution Amendment Act can positively impact South Africa’s economy by promoting sustainable marine resource management. By safeguarding vital industries such as fisheries and tourism and aligning with international environmental standards, the Act supports economic growth while protecting marine biodiversity,” she explained.

Collaboration 

Additionally, the SST said it recognises that policies and legislation alone are not enough to drive meaningful change and that collaboration across all sectors of society is essential.

“Every stakeholder has a role to play in the waste management value chain. By understanding and embracing these roles, each step of the chain can contribute positively to sustainable development.”

Implementation 

Osborne said the key to the success of the Act is implementation.

“However, SST believes the key to the success of the bill lies in effective implementation and enforcement. To achieve its objectives, robust monitoring systems, sufficient resources, and transparent enforcement processes are essential. It will also be important to address any potential loopholes or exemptions in emissions regulations to ensure meaningful environmental outcomes.”
Osborne cautioned that without strong enforcement mechanisms, the bill’s impact may not fully meet its intended goals.
“We remain committed to working with stakeholders to support effective implementation and protect South Africa’s marine environment.”

Protecting the environment

On whether government is doing enough to protect the environment, Osborne is of the view that progress has been made.
“The South African government has made valuable strides in environmental protection through initiatives such as advancing renewable energy projects, enacting the Climate Change Act, and promoting a circular economy. These actions reflect a commitment to sustainability and economic growth,” she said.

The Climate Change Act is intended to enable the development of an effective climate change response and a long-term, just transition to a low-carbon and climate-resilient economy and society in the context of sustainable development; and to provide for matters connected therewith.

However, she added that significant challenges remain, including continued reliance on coal, slow renewable energy deployment, and enforcement gaps at local levels. 

“To strengthen environmental protection, we believe there is a need to accelerate the transition away from fossil fuels, improve coordination among government entities, and invest in infrastructure for waste management and renewable energy. 
“SST believes that increased public participation and transparency in environmental decision-making can strengthen efforts to achieve long-term sustainability.”

She added that her organisation is committed to supporting these efforts through awareness campaigns and education, as well as “collaborative initiatives that protect the environment and marine heritage for future generations.”

While government is not missing the boat in putting in place legislation to protect the environment, responsible human behaviour is also needed if future generations are to enjoy South Africa’s scenic natural endowments. –SAnews.gov.za

 

Neo

0 views