The Customer Experience Africa Awards Return to Honour the Continent’s Brightest in Customer Experience (CX)

After a powerful comeback in 2024, the Customer Experience Africa Awards (CXAs) are officially back for 2025 and bringing together the very best in customer experience from across the continent for a night of recognition, celebration, and connection. 

Taking place on Tuesday, 12 August 2025 at the Century City Conference Centre in Cape Town, the CXAs serve as the official opening of the CEM Africa Summit; Africa’s leading platform for CX professionals. 

 Last year’s event drew over 70 applications and a full house of CX champions, industry leaders, and visionaries.  

This year, excitement is already building with entries rolling in from across the continent, including submissions from ABSA Kenya and the University of Pretoria, the latter entering the brand-new Government & Public Sector category. 

This year’s CX Awards have already attracted entries from leading brands such as ABSA Kenya, ICX Kenya, QContact, Telviva, Wonga Digital, BOS Technology and more, a powerful reflection of the industry’s growing commitment to customer excellence. 

Judged by CX Leaders from Across the Continent 

  • Joan Ntabadde Kyeyune – Senior CX Consultant, Steadfast Quality Solutions 
  • Benson Mukandiwa – Trustee, Customer Experience World Games (CXWG) 
  • Qaalfa Dibeehi – Managing Partner, Human2Outcome 
  • Chantel Botha – Founder, BrandLove Customer Experience 
  • Charlie Stewart – CEO, Rogerwilco 

Entries are assessed across four core criteria: 

  • Challenge & Market Context 
  • Strategy & Execution 
  • Impact & Measurable Results 
  • Scalability & Industry Relevance 

Spotlight on Past Winners 

The 2024 CXAs celebrated game-changing work across sectors, including: 

  • Liz Okomba, NCBA Bank – CX Leader of the Year 
  • Digital Solutions Group – Best Customer Experience Team 
  • NCBA Bank – Best Overall CX Solution 
  • Kim Dalton & Greg Van Der Plank, ABSA Bank – Breaking Barriers in CX 
  • Multichoice – Best Use of AI 
  • Bilha Maina, NCBA Bank – Rising Star in CX 
  • Telviva – Best Contact Centre Platform 

Their stories inspired a room of 300+ CX professionals and reminded us of the power of people-led transformation. 

Deadline Extended: 7 July 2025 

Entries are open to individuals, teams, public sector departments, start-ups and multinationals across Africa. A free Tips & Tricks entry guide is available to help applicants structure their submissions.  

Submit your Application: https://apo-opa.co/4lbz1yo

Download the Tricks & Tips Guide: https://apo-opa.co/4k1LjZj

Sponsorship Opportunities 

A limited number of category sponsorships and on-site activations remain available. Sponsors benefit from on-stage visibility, branding across CXA campaigns, and direct access to Africa’s leading customer-focused brands and professionals. 

The CXAs are not just about awards – they’re about spotlighting the real people, ideas, and initiatives shaping customer experience across Africa. 

Distributed by APO Group on behalf of Vuka Group.

To apply, book tickets or enquire about sponsorship email: 
britney.price@wearevuka.com 
peter.chinanzvavana@wearevuka.com

Visit: www.CEM-CXA.com 

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Government commits to supporting families who were affected by storms and strong winds

Source: South Africa News Agency

Government has reaffirmed its dedication to supporting affected families, speeding up recovery efforts, and investing in long-term solutions to adapt to climate risks. 

At the same time, citizens are encouraged to stay alert, follow official alerts, and promptly report any hazards to local authorities in case of bad weather.

The Minister of Cooperative Governance and Traditional Affairs (CoGTA), Velenkosini Hlabisa, along with the Premier of KwaZulu-Natal, Thami Ntuli, conducted an oversight visit to the Impendle Local Municipality on Tuesday. 

They assessed the damage caused by recent extreme weather conditions that left hundreds of residents displaced.

The visit comes in the wake of a Level 5 weather warning issued by the South African Weather Service (SAWS) last week.

Impendle was among the most severely affected areas in the province, following heavy windstorms that tore through homes and community infrastructure.

According to the department, a total of 140 households were affected, with 58 homes destroyed and 137 others partially damaged. 

Meanwhile, about 962 people were directly impacted, with 31 families currently displaced and relying on the support of relatives and neighbours for shelter.

The hardest-hit communities are located across five wards, and the department said the disaster management teams from local, district, and provincial structures have been deployed to the area. 

Meanwhile, relief efforts are underway, including the provision of temporary shelter, some of which is offered by community members, food parcels, and monetary vouchers for affected families.

Hlabisa commended the swift coordination between the different spheres of government and called for long-term resilience measures. 

“What we are seeing here must push us to improve our response systems and build safer communities. We must not only rebuild but rebuild better.”

Ntuli echoed the importance of proactive planning and described this disaster as a “wake-up call”. 

“Our systems must be more resilient to protect lives and livelihoods,” the Premier said. 

The department said the leaders engaged with community members and disaster teams on the ground to ensure that immediate needs are met and that medium- to long-term recovery plans are well-informed.

In addition to addressing the situation in Impendle, government leaders extended condolences to the families of two people who lost their lives in eThekwini due to recent storm-related incidents. 

“Sympathies were also extended to the families of 12 people who tragically died in a road accident involving a bus and truck in KwaZulu-Natal during the same period.”

According to the department, the incident comes as the province continues to experience more frequent and severe weather patterns, attributed to the growing impact of climate change. 

As a result, the National Disaster Management Centre has been tasked with conducting thorough vulnerability assessments across the country to inform more targeted early warning systems, resilient infrastructure plans, and proactive community risk management.

On Friday last week, President Cyril Ramaphosa visited Mthatha in the Eastern Cape to offer support and assess the damage following the recent floods that killed about 90 people.

The floods have caused widespread destruction to homes, government facilities, roads, hospitals, and schools, highlighting the urgent need to tackle climate change. 

President Ramaphosa said that this is becoming a new reality for South Africa, with both the Eastern Cape and KwaZulu-Natal experiencing recurring annual disasters. – SAnews.gov.za

Electoral Commission hosts first symposium on political funding in SA

Source: South Africa News Agency

The Electoral Commission of South Africa (IEC) has launched a two-day symposium on political funding, aimed at evaluating and enhancing the regulatory framework governing the use of money in politics.

The first-ever symposium on political funding, follows four years of implementing the Political Funding Act of 2018, which came into effect on 1 April 2021.

Held under the theme: “Sustaining Multi-Party Democracy through Enhancing Political Funding Regulation in South Africa” the symposium aims to foster informed dialogue on the matters related to the use of money in politics, promote transparency and accountability models, as well as possible reforms to ensure an effective political finance regulatory regime in South Africa.

According to a statement issued by the Commission on Wednesday, the key highlights of the symposium include opening remarks by the Chairperson of the Electoral Commission, Mosotho Moepya, presentation by Chief Electoral Officer Sy Mamabolo, and the Political Funding Unit outlining the Commission’s experience in implementing the law since its promulgation. 

“This aspect will naturally involve the points of success and areas of challenge. Furthermore, the Human Sciences Research Council (HSRC) will outline the preliminary outcomes of the research study which, amongst others, gathered the views and perspectives of stakeholders and the public on political financing in the country,” the Commission said. 

Finance Minister, Enoch Godongwana is scheduled to address the symposium on Thursday morning, where he is expected to provide a perspective on the public funding of elected representative to enhance multi-party democracy.

Several scholars will also present their work in this area of money and politics. 

Highlights of the programme include the following:

• A global perspective on political funding and campaign finance.

• The role and mandate of the political funding framework in strengthening democratic governance.

• Assessing the capacity and commitment of key stakeholders in improving the regulation of political funding.

• Transparency in public and private political party funding: challenges and prospects.

The symposium brings together a wide range of stakeholders, including representatives from political parties, members of parliament, academia, civil society, the media, the business sector, as well as international and intergovernmental organisations.

Speaking ahead of the symposium, Mamabolo emphasised the need for a collective commitment to enhance transparency in the political funding landscape, to foster a vibrant system of multiparty democracy. 

“By convening diverse stakeholders, we aim to critically assess our progress and explore avenues for strengthening the current regulatory framework and thus ensure that our democracy remains robust and resilient,” he said.

The symposium is taking place at Umhlanga, north of Durban, from 18-19 June 2025. – SAnews.gov.za

Steering SA’s environmental legislation to better prospects  

Source: South Africa News Agency

Steering SA’s environmental legislation to better prospects  

With the climate change challenge gaining momentum around the world, South Africa, like other countries is taking steps to mitigate the effects of climate change and pollution.

This as President Cyril Ramaphosa signed the Marine Pollution (Prevention of Pollution from Ships) Amendment Bill into law in January. The bill ushers in stronger measures to better protect South Africa’s oceans from ship-related pollution.

“The signing of the Marine Pollution (Prevention of Pollution from Ships) Amendment Bill is a significant step for South Africa in addressing the effects of marine pollution, aligned to the Sustainable Seas Trust’s [SST] mission and vision. This bill presents a positive shift in enhancing the country’s capacity to address marine pollution while aligning with international standards under MARPOL,” SST Chief Executive Officer (CEO) Janine Osborne told SAnews.

According to the International Marine Organization (IMO), the International Convention for the Prevention of Pollution from Ships (MARPOL) is the main international convention covering the prevention of pollution of the marine environment by ships from operational or accidental causes.

The MARPOL convention was adopted in November 1973 at the IMO, which is the United Nations specialised agency tasked with the responsibility “for the safety and security of shipping and the prevention of marine and atmospheric pollution by ships.”

The signing of the amendment bill is vital to safeguarding the country’s environmental and economic security, given that South Africa is endowed with a coastline stretching over 3 000 kilometres from Namibia on the Atlantic Ocean to Mozambique on the Indian Ocean. 

The Presidency said the legislation is also a contribution to global efforts to protect the marine environment and sustainable economic exploitation. 

The law amends the Marine Pollution Act to incorporate Annex IV and Annex VI of the International Convention for the Prevention of Pollution from Ships. 

Annex IV regulates the activities for treatment and safe disposal of sewage from ships while Annex VI is the main global instrument that addresses ship energy-efficiency management and greenhouse gas emissions.

“By including Annex IV (sewage management) and Annex VI (air pollution and energy efficiency), the bill strengthens environmental protection and supports the sustainability of South Africa’s marine economy, which is vital for both biodiversity and job creation,” Osborne said in the interview with SAnews.

The amended legislation further broadens the powers of the Minister of Transport to make regulations relating to, among others, the prevention of air pollution from ships and the prevention of pollution by sewage from ships.

It also increases fines for any person convicted of serious offences under the Marine Pollution (Prevention of Pollution from Ships) Act or the international Convention which forms part of South African law. The legislation also improves prison sentences from five to ten years.

The legislation is also born out of the recognition that ships can pollute the oceans in various ways, from oil spills to harmful chemical sewage and garbage.

Osborne welcomed the increase in fines for violations and expanded regulatory powers saying it reflects “the government’s commitment to safeguarding marine resources”.

“Raising fines from R500 000 to R10 million and imprisonment from five to ten years, are a significant step towards deterring marine pollution. These penalties are financially and legally substantial enough to make non-compliance a serious risk for offenders, potentially changing behaviour in the sector. 

“However, SST believes that their effectiveness will depend on consistent enforcement, monitoring, and judicial follow-through. Without these mechanisms, there is a risk that the penalties may not achieve the desired deterrent effect,” she said.
Osborne added that while stricter penalties are essential, they cannot fully compensate for irreversible environmental damage caused by pollution.

“That is why SST encourages immediate action to combat waste pollution both on land and at sea.”

As a non-profit organisation (NPO) working to protect Africa’s seas and communities, the SST was one of the organisations that submitted comments into the bill.

South Africa has a large exclusive economic zone at sea and a marine economy which, in 2022, supported about 400 000 jobs in areas across the existing marine economic sectors of shipping, associated construction, tourism and fisheries.

Bordered by three oceans (South Atlantic Ocean, the Indian Ocean and the Southern Ocean), South Africa faces significant marine pollution challenges due to plastic waste and inadequate waste management among others, which impact marine ecosystems and coastal communities.

“Accurately assessing the full extent of this issue is challenging due to limited data. Recent estimates suggest that 15,000 to 40,000 tonnes of plastic waste enter South Africa’s oceans annually, a notable decrease from earlier projections of 90,000 to 250,000 tonnes, highlighting the need for improved research and monitoring,” said Osborne in response to how much of the country’s oceanic territory is affected by pollution.

The organisation also added that education on various levels is crucial in addressing marine pollution. 

This as the SST has several educational activities such as its Munch programme which encourages and enables the integration of environmental education into the school curricula and the African Waste Academy where free courses are available to the public to share critical information about pollution and proper waste management.

Environment Month

In June of every year, the country commemorates Environment Month where government and captains of industry place the awareness of environmental issues under the spotlight while also challenging all to become agents for change.
Recently, government launched the National Clean Cities and Towns Campaign in Kliptown, Soweto.

Launched by Deputy President Paul Mashatile, the campaign is a nationwide initiative aimed at fostering cleaner, greener, and more inclusive urban spaces, while advancing sustainability, equality, and solidarity among citizens. 

The Deputy President who also engaged in clean-up activities at the launch, said the campaign goes beyond mere cleaning but addresses broader service delivery issues and creates opportunities for community employment. 

“However, the idea is not really to employ people. It is a voluntary programme. People must clean where they live. There may be instances where the city may employ people here and there, but we want to create a culture of cleaning where people don’t have to be paid to clean where they live,” the Deputy President said at the launch in Soweto.

Also recently, the country joined other countries in marking World Environment Day and World Oceans Day on 5 and 8 June 2025 respectively.

Asked about the general status of the country’s marine sector and whether the Act will have a positive impact on the economy, Osborne said the country’s marine sector has “tremendous” potential while also facing challenges.

“Despite its 3,000 km coastline and vast exclusive economic zone, the sector remains underutilised, with limited ship repair facilities, oil rig servicing, and no registered merchant fleet. Challenges such as skills shortages, port inefficiencies, and underinvestment in infrastructure hinder growth. 

“However, initiatives like Operation Phakisa aim to unlock the oceans economy’s potential, targeting contributions of R177 billion to GDP [Gross Domestic Product] and up to one million jobs by 2033.”

Earlier this month, the Department of Forestry, Fisheries and the Environment (DFFE) launched the Climate Change Coastal Adaptation Response Plan which aims to effectively manage South Africa’s coastal assets. DFFE Minister, Dr Dion George, said having the plan is essential to supporting Operation Phakisa efforts to achieve a sustainable oceans economy.

Operation Phakisa aims to unlock the full potential of South Africa’s ocean economy -spanning sectors such as marine transport, aquaculture, tourism, and offshore resources.

“SST believes that the Marine Pollution Amendment Act can positively impact South Africa’s economy by promoting sustainable marine resource management. By safeguarding vital industries such as fisheries and tourism and aligning with international environmental standards, the Act supports economic growth while protecting marine biodiversity,” she explained.

Collaboration 

Additionally, the SST said it recognises that policies and legislation alone are not enough to drive meaningful change and that collaboration across all sectors of society is essential.

“Every stakeholder has a role to play in the waste management value chain. By understanding and embracing these roles, each step of the chain can contribute positively to sustainable development.”

Implementation 

Osborne said the key to the success of the Act is implementation.

“However, SST believes the key to the success of the bill lies in effective implementation and enforcement. To achieve its objectives, robust monitoring systems, sufficient resources, and transparent enforcement processes are essential. It will also be important to address any potential loopholes or exemptions in emissions regulations to ensure meaningful environmental outcomes.”
Osborne cautioned that without strong enforcement mechanisms, the bill’s impact may not fully meet its intended goals.
“We remain committed to working with stakeholders to support effective implementation and protect South Africa’s marine environment.”

Protecting the environment

On whether government is doing enough to protect the environment, Osborne is of the view that progress has been made.
“The South African government has made valuable strides in environmental protection through initiatives such as advancing renewable energy projects, enacting the Climate Change Act, and promoting a circular economy. These actions reflect a commitment to sustainability and economic growth,” she said.

The Climate Change Act is intended to enable the development of an effective climate change response and a long-term, just transition to a low-carbon and climate-resilient economy and society in the context of sustainable development; and to provide for matters connected therewith.

However, she added that significant challenges remain, including continued reliance on coal, slow renewable energy deployment, and enforcement gaps at local levels. 

“To strengthen environmental protection, we believe there is a need to accelerate the transition away from fossil fuels, improve coordination among government entities, and invest in infrastructure for waste management and renewable energy. 
“SST believes that increased public participation and transparency in environmental decision-making can strengthen efforts to achieve long-term sustainability.”

She added that her organisation is committed to supporting these efforts through awareness campaigns and education, as well as “collaborative initiatives that protect the environment and marine heritage for future generations.”

While government is not missing the boat in putting in place legislation to protect the environment, responsible human behaviour is also needed if future generations are to enjoy South Africa’s scenic natural endowments. –SAnews.gov.za

 

Neo

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Hlabisa to lead discussions with business on review of White Paper on Local Government

Source: South Africa News Agency

Hlabisa to lead discussions with business on review of White Paper on Local Government

The Minister of Cooperative Governance and Traditional Affairs (CoGTA), Velenkosini Hlabisa, will this week lead a roundtable discussion with the National Business Initiative (NBI) to review the 1998 White Paper on Local Government. 

The CoGTA-NBI roundtable will be held on Friday, 20 June 2025, in Durban under the theme: “Every Municipality Must Work – A Call for Collective Action”.

According to the department, the upcoming discussion with the NBI is part of the ongoing inclusive and participatory policy reform process to design a modern and fit-for-purpose local government system. 

The NBI is an independent coalition of nearly 100 South African and multinational companies dedicated to creating a prosperous country and society. 

Founded in 1995 by former President Nelson Mandela, the NBI is a voluntary alliance of businesses committed to this vision.

“Through this engagement, everyone will have an opportunity to have their say and make an input into the type of local government they envisage,” the department said. 

The discussions will focus on evaluating the legacy and shortcomings of the 1998 White Paper. 

They will explore key policy priorities for a renewed local government framework and provide practical recommendations from both business and provincial perspectives. 

In addition, the talks aim to strengthen partnerships to improve local governance and infrastructure delivery.

Attendees will include business leaders and key economic institutions in KwaZulu-Natal, such as the KZN Provincial Economic Working Group (PeWG), Invest Durban, the KZN Growth Coalition, local Chambers of Commerce, and senior government officials.

The CoGTA Deputy Minister, Dr Namane Dickson Masemola, is also expected to join the Minister.

In April, Hlabisa officially published a discussion document on the Review of the 1998 White Paper on Local Government. 

This document, published under Notice No. 6118 (Gazette: 52498), initiated a national discussion aimed at producing a revised White Paper on Local Government by March 2026.

According to the department, the review launched last month aims to inspire fresh thinking, facilitate honest reflection, and promote decisive action toward establishing a local government system that effectively serves the people of South Africa.

“The review is an open call to action for communities and stakeholders to collectively build a new and ideal system of local government characterised by responsiveness, efficiency, and accountability. The responsibility to ensure viable and sustainable municipalities is a shared national duty in advancing democracy,” the department said. 

Adopted in 1998, the White Paper served as a foundational blueprint for building democratic local governance in South Africa.

However, the department believes there is growing recognition that the current model is no longer adequate to meet the evolving developmental and service delivery needs of communities.

It said the persistent governance, financial, structural, and administrative challenges have undermined the ability of municipalities to deliver effectively on their mandates. – SAnews.gov.za

Gabisile

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Egypt’s Former-Minister of Petroleum Joins African Energy Week (AEW) 2025 Amid Exploration Surge in North Africa

Tarek El Molla, Egypt’s former-Minister of Petroleum and Mineral Resources, has joined the continent’s premier energy event – African Energy Week (AEW): Invest in African as a speaker. Taking place on September 29-October 3 in Cape Town, the event unites international financiers and operators with African energy opportunities. El Molla’s participation comes as Egypt advances a bold exploration and production agenda, providing the opportunity for new deals and collaborations.

Egypt’s oil and gas strategy is largely centered on its ambitions to scale-up international exports as the country seeks to leverage its strategic proximity to European markets. North Africa has long-been an important player in meeting European oil and gas demand, but as Egypt accelerates exploration and production through licensing opportunities and greater collaboration with international operators, the country is well-positioned to play an even greater role in global supply chains. At AEW: Invest in African Energies 2025, El Molla is expected to share insight into this strategy and how investing in Egyptian oil and gas will help support energy security in international markets.

AEW: Invest in African Energies is the platform of choice for project operators, financiers, technology providers and government, and has emerged as the official place to sign deals in African energy. Visit http://www.AECWeek.com for more information about this exciting event.

As one of Africa’s biggest gas producers, Egypt has made a name for itself as a major gas exporter. Yet, the country has faced significant production declines since 2022, with gas output dropping 20% year-on-year, reaching 4.3 billion cubic feet in January 2025 – the lowest in eight years. To address this, the country is implementing a bold industry agenda aimed at mitigating declines and accelerating both greenfield and brownfield investments. Egypt’s latest oil and gas licensing round – offering 13 offshore and onshore blocks across key regions in the Mediterranean Sea and Nile Delta – seeks to boost exploration and attract international investment. The licensing round will be finalized in the second half of the year, with plans to sign five new agreements and amend an existing one for exploration and production.

Both international oil companies (IOC) and regional players are stepping-up their investments to support the country’s oil and gas ambitions and generate greater returns from the industry. In May 2025, Russian energy firm Lukoil received parliamentary approval for two deals, including exploration and production rights in the South Wadi El-Sahl region of the Eastern Desert and similar operations in the neighboring Wadi El-Sahl area. ExxonMobil signed an MoU with the state-owned Egyptian Natural Gas Holding Company (EGAS) in April 2025, paving the way for a new operational framework in the Cairo and Masry offshore concession areas of the Mediterranean Sea, while also announcing plans to drill a new offshore gas exploration well in the North Marakia Offshore Concession. In 2025, Eni plans to drill two development wells at the Zohr gas field amid a $26 billion investment strategy planned for Egypt, Libya and Algeria.

EGAS is also implementing a bold investment strategy. In the first half of FY 2024/2025, the company completed seven exploratory well and evaluation wells, as well as a 3D seismic survey program covering 2,100 km² in the western Mediterranean’s King Ramses Block. The company also implemented five projects to develop gas fields during this period, placing eight new development wells on the map. Looking ahead, EGAS plans to conduct four exploratory wells in the second half of FY 2024/2025, with four more development projects set to be implemented along with 14 new development wells. In FY 2025/2026, the company is looking at drilling 17 exploratory and evaluation wells – primarily in the Delta and Mediterranean Sea – with a total investment of $434 million. A 4D seismic survey in the deep marine West Delta area and a 3D survey in the Zohr field area are also planned.

These developments signal a strong commitment by upstream operators to unlock greater value from Egypt’s oil and gas market, indicating the level of opportunity available across the country. With El Molla’s participation at AEW: Invest in African Energies 2025, conference attendees will gain insight into the country’s strategic industry plans. His participation will provide an overview into the country’s investment opportunities – from upstream exploration and production to exports and downstream infrastructure – offering investors a unique opportunity to better-understand the market.

“Egypt is taking all the right steps to counteract production decline and revitalize its oil and gas industry. Through a strategic licensing round, strengthened IOC collaboration and a strong drive by state-owned entities to develop new fields, the country is well-positioned to boost oil and gas output,” states Tomás Gerbasio, VP Commercial and Strategic Engagement, African Energy Chamber.

Distributed by APO Group on behalf of African Energy Chamber.

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Liquid C2 achieves Sophos Platinum Partner status, elevating cloud and cyber managed services across Africa

Liquid C2 (https://Liquidc2.com), a business of Cassava Technologies, a global technology leader of African heritage, is proud to announce that it has attained Platinum Partner status with global cyber security leader Sophos, the highest level in Sophos’ partner programme. As a Managed Service Provider Partner across Africa, we can deliver flexible, subscription-based solutions and services across the continent.

This milestone, which applies to all its operations across the continent, highlights Liquid C2’s proven capabilities in delivering cutting-edge cyber security services. Additionally, our customers will now be able to access cutting-edge protection through a monthly billing model—eliminating the need for large upfront investments and making enterprise-grade security more accessible and scalable.  

“As African businesses grow and evolve, they are exposed to increasingly sophisticated cyber threats. Being awarded Sophos Platinum Partner status reflects our determination to protect and empower these organisations as they navigate Africa’s digital future, through world-class technology and an experienced team of cyber security professionals. Together, we’re empowering organisations to build secure, resilient digital operations as they scale in the digital economy,” said Oswald Jumira, Chief Executive Officer of Liquid C2. 

With losses attributed to cybercrime (http://apo-opa.co/3HKc4nL) in Africa exceeding $4 billion annually​, it also reaffirms Liquid C2’s commitment to protecting African businesses with world-class solutions and services tailored to the continent’s evolving threat landscape. 

“Platinum Partner status recognises an organisation’s deep expertise and commitment to cyber security solutions and services tailored to African enterprises. We are pleased to partner with Liquid as they empower organisations to flourish in a digital era,” said Pieter Nel, Sales Director for SADC & IOC at Sophos. 

As a Sophos Platinum Partner, Liquid C2 delivers exceptional value through a robust suite of cyber security solutions and services. These include 24x7x365 managed detection and response (MDR) via our Security Operation Centre’s (SOCs); expert consulting and implementation aligned with international standards; and ongoing support and/or managed security services.

Distributed by APO Group on behalf of Liquid Intelligent Technologies.

About Liquid C2:
Liquid C2, a subsidiary of Liquid Intelligent Technologies, delivers cutting-edge cloud and cybersecurity services and solutions. Committed to facilitating digital transformation, Liquid C2 is positioned to provide comprehensive solutions tailored to meet the evolving demands of the digital era by empowering businesses to navigate the complexities of the modern digital landscape securely. The company’s offerings span cloud solutions that enhance accessibility and scalability, and robust cybersecurity services to safeguard sensitive data and elevate security and compliance posture to ensure businesses remain seamlessly connected and protected. https://Liquidc2.com/

About Sophos:

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Canon Central & North Africa Appoints Deepali Arora as the Human Resources Director, Driving Inclusive Growth and Talent Development

  • Deepali Arora brings more than 20 years of HR leadership experience spanning diverse industries and international markets.  
  • Canon reinforces its commitment to nurturing talent and fostering a diverse, equitable, and inclusive workplace culture.

Canon Central and North Africa (CCNA) (https://Canon-CNA.com), a leader in imaging and print solutions, proudly welcomes Deepali Arora as its new Human Resources Director with immediate effect. Based in Dubai, Deepali will be responsible to lead HR function across six offices in Africa, including Canon’s regional headquarters at Dubai, reaffirming the company’s dedication to expanding its presence and widening its impact across the continent.

In her previous role as Senior Regional HR Manager at Canon Central and North Africa, Deepali spearheaded the launch of a transformative initiative named, Canon Clubs for building capability and fostering an inspiring and innovative culture at workplace. She in line with business strategy, has been instrumental in acquiring local talent and building strong teams across Africa.

Somesh Adukia, Managing Director at Canon Central and North Africa, shared, “We are delighted to welcome Deepali to our Management team as she steps into this key leadership role. Her appointment as Human Resources Director reinforces our commitment to cultivating strong leadership, advancing our people-centric strategy, and building a future-ready workforce across Africa.”

Deepali Arora, Human Resources Director at Canon Central and North Africa shared, “I am honoured to step into this role and lead HR at a company that is deeply committed to creating an inclusive, empowering, and growth-oriented environment. At Canon, we view talent as our most valuable asset, and I’m passionate about nurturing a culture where every employee feels seen, supported, and inspired to grow. Our initiatives like Canon Clubs, Career Development Programme for High Potential Talents, are designed to elevate voices, build capabilities, and champion diversity. I look forward to shaping meaningful employee experience, strong value proposition and driving sustainable impact across Africa.”

With close to two decades of HR leadership experience, Deepali brings deep cross-industry expertise spanning retail, FMCG, real estate, and consumer electronics. Her career has been defined by her focus on organisational development, HR business partnering, and capability-building, all underpinned by a strong commitment to people development and inclusive leadership.

Distributed by APO Group on behalf of Canon Central and North Africa (CCNA).

Media enquiries, please contact:
Canon Central and North Africa
Mai Youssef
e. Mai.youssef@canon-me.com

APO Group – PR Agency
Rania ElRafie
e. Rania.ElRafie@apo-opa.com

About Canon Central and North Africa:
Canon Central and North Africa (CCNA) (https://Canon-CNA.com) is a division within Canon Middle East FZ LLC (CME), a subsidiary of Canon Europe. The formation of CCNA in 2016 was a strategic step that aimed to enhance Canon’s business within the Africa region – by strengthening Canon’s in-country presence and focus. CCNA also demonstrates Canon’s commitment to operating closer to its customers and meeting their demands in the rapidly evolving African market.

Canon has been represented in the African continent for more than 15 years through distributors and partners that have successfully built a solid customer base in the region. CCNA ensures the provision of high quality, technologically advanced products that meet the requirements of Africa’s rapidly evolving marketplace. With over 100 employees, CCNA manages sales and marketing activities across 44 countries in Africa.

Canon’s corporate philosophy is Kyosei (https://apo-opa.co/44k1dtf) – ‘living and working together for the common good’. CCNA pursues sustainable business growth, focusing on reducing its own environmental impact and supporting customers to reduce theirs using Canon’s products, solutions and services. At Canon, we are pioneers, constantly redefining the world of imaging for the greater good. Through our technology and our spirit of innovation, we push the bounds of what is possible – helping us to see our world in ways we never have before. We help bring creativity to life, one image at a time. Because when we can see our world, we can transform it for the better.

For more information: https://Canon-CNA.com

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Mashatile arrives in Moscow to boost SA-Russia trade relations

Source: South Africa News Agency

Deputy President Paul Mashatile has arrived in Moscow for a working visit aimed at strengthening economic and trade ties between South Africa and Russia. 

The Deputy President was received at the airport by the Deputy Head of State Protocol, Andrei Milyaev, the Deputy Director of the African Department, Andrei Stolyarov, and South Africa’s Deputy Minister of International Relations and Cooperation, Alvin Botes. 

According to the Deputy President’s Office, the visit will focus on enhancing economic cooperation between the two countries in sectors such as agriculture, automotive, energy, and mining industries, as well as cooperation in science and technology. 

“It will take place in two cities, namely Moscow and St. Petersburg, for high-level engagements as well as economic diplomacy activities,“ the Deputy President’s Office said in a statement. 

In Moscow, Mashatile will meet with the Prime Minister of Russia, Mikhail Mishutin, and lay a wreath at the memorial site dedicated to South Africa’s liberation stalwarts, John Beaver (JB) Marks and Moses Kotane. 

Following this, he will participate in the 28th St. Petersburg International Economic Forum (SPIEF2025). This year’s forum will be held from 19 – 21 June under the theme: “Shared Values: The Foundation of Growth in a Multipolar World”.

The Deputy President will participate in the plenary session of SPIEF2025 and has also received an invitation to speak at the Russia-Africa Business Dialogue.

In addition, he is scheduled to deliver a public lecture at St. Petersburg State University on the topic: “South Africa’s G20 Presidency in a Rapidly Changing Geopolitical Environment”.

He will also address attendees at the opening of the South African Trade and Investment Seminar.

The St. Petersburg leg of the visit aims to enhance South Africa’s trade relationships and establish the country as a prime investment destination.

According to the Deputy President’s Office, this trip is Mashatile’s first visit to Russia since he took office under the seventh administration. 

He is accompanied by a delegation of Ministers and Deputy Ministers, who are part of the Economic Sectors, Investment, Employment and Infrastructure Development Cabinet Cluster. 

This includes the Science, Technology and Innovation Minister, Dr Blade Nzimande; Water and Sanitation Minister Pemmy Majodina; Trade, Industry and Competition Minister Parks Tau; Agriculture Deputy Minister Nokuzola Capa; Public Works and Infrastructure Deputy Minister Sihle Zikalala; Mineral and Petroleum Resources Deputy Minister, Phumzile Mgcina, and Sport, Arts and Culture Deputy Minister,  Peace Mabe. – SAnews.gov.za

Eastern Cape revives agricultural shows to boost smallholder farmers market

Source: South Africa News Agency

Wednesday, June 18, 2025

The Eastern Cape Department of Agriculture has revived its famous agricultural shows that have long served as a platform for celebrating excellence in farming, with a renewed focus on promoting market access for smallholder farmers.

While traditionally the shows centred on product quality and category-based judging, the department announced that the agricultural model is being reimagined with a renewed focus of enabling market access and fostering commercial opportunities.

Starting this year, four agricultural shows will be hosted annually – one per quarter across key regions.

“These events will provide a platform for smallholder farmers to exhibit their produce, network with industry players, and gain critical insights into market trends, financial products, and modern agricultural technologies,” the department said in a statement on Tuesday.

To achieve this goal, the department has partnered with the Buffalo City Municipality (BCM) Fresh Produce Market, Eastern Cape Development Corporation, Small Enterprise Development Agency (SEDA), and Amathole District Municipality.

The department’s Amathole District, which encompasses BCM, will support 150 smallholder farmers representing diverse commodities to exhibit their produce at the agricultural show, scheduled to be held in the Bhisho Showgrounds.

Major buyers from the BCM Fresh Produce Market have been invited to engage with participating smallholder farmers who will exhibiting in the agricultural show, to foster stronger commercial linkages and better understand the market needs.

Agriculture MEC Nonceba Kontsiwe is expected to officiate the celebration of farmers excellence in an event that will be held at Bhisho Showgrounds on Wednesday. – SAnews.gov.za